PATIENT’S PERSPECTIVE
To achieve the goals identified from the patient’s perspective, 4-HNS suggests three simple steps:
The algorithm will guide the patient to schedule a video conference. When proceeding in this way, the patient actively seeks contact with the attending physician. The virtual meeting facilitates the first contact and offers a preliminary interface to promote empathy and belonging. At the same time, the attending physician begins to develop a care plan, always sharing evidence-based medicine and integrative care with the patient. Little by little, the patient will understand what comprehensive care means, assuming a cooperative attitude, being proactive and participating in the introduction of a patient-centric care model.
STEP 1
Promote proactive patient behavior from the first contact
This step will take place in a face-to-face consultation, which is essential in clinical care. The personal approach reinforces doctor-patient relationship and allows the physical examination to be carried out. The doctor will then record patient’s clinical data in their personalized Digital Health Record (DHR). The algorithm directs the attending physician to approach integrative medical care supported by a digitized clinical problem-solving methodology.
STEP 2
Use DHR-embedded clinical problem-solving
The attending physician appoints all consulting physicians necessary for patient’s comprehensive care, creating a Customized Care Team (CCT). Each CCT is very specific and should work with collective intelligence. The attending physician becomes the conductor and ensures its fine-tuning. Working together, CCT will create and complete a Customized Care Program (CCP). Click on the acronyms below to see templates suggested by the 4-HSN platform.
STEP 3
Create a customized care team
and a customized care program
